Partnership Q&A
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Surface Finishing Process
Partnership Q&A
Expert FAQ

Partnership Q&A

Which international quality certification documents can you provide?

Every shipment is accompanied by the original mill MTC (Material Test Certificate). In addition, we can provide third-party test reports compliant with ISO9001, ASTM (American standard) or EN (European standard), ensuring compliance approval from local building regulatory authorities. Original mill MTC with every shipmentISO9001 / ASTM / EN third-party reportsLocal building authority compliance

How does the Material Lab support development of a brand-new texture idea?

Our laboratory supports joint R&D. You can provide an inspiration image or reference sample, and we will complete the initial process path verification within 48 hours, then provide a 1:1 physical sample for review until your aesthetic goal is achieved. Joint R&D support48-hour process path verification1:1 physical sample for review

How do you ensure color consistency between batches for phased delivery?

This is our core strength. Using digital colorimeter monitoring, we strictly control the Delta E (color difference value) within 0.5. Every batch of PVD parameters is digitally recorded, ensuring visual consistency even for cross-year replenishment orders. Delta E strictly controlled within 0.5Digital colorimeter monitoringPVD parameters recorded per batch

Can you provide on-site technical support for large landmark projects?

Yes. We provide 24-hour remote video technical briefing. For complex node installations or landmark projects, we can dispatch senior technical experts on-site to provide installation training and process briefing, ensuring the design is realized 1:1. 24-hour remote video briefingOn-site expert dispatchInstallation training & process briefing

Do you support worldwide delivery and which trade terms are available?

Yes. Hengyu has rich cross-border logistics experience and supports a full range of trade terms including FOB, CIF, DDU and DDP. We cooperate with top global freight forwarders to ensure safe and on-time delivery of large architectural metal components. FOB / CIF / DDU / DDP trade termsTop global freight forwardersSafe delivery of large metal components