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Surface Finishing Process
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Do you support neutral packaging for OEM/ODM orders?

Yes, we do. For OEM/ODM orders, we provide custom labels and privacy protection solutions for trading partners. Custom labelsPrivacy protection solutionsOEM/ODM neutral packaging

Why is stress leveling emphasized?

Removing internal stress is the key to ensuring high-rise curtain walls do not produce optical distortion under varying temperature differences. Internal stress removalPrevents optical distortionStable under temperature differences

How do you guarantee no color difference for cross-batch replenishment orders?

We digitally record the parameters of every furnace run. For replenishment orders, color is controlled through a Delta E Digital parameters per furnace runDelta E No cross-batch color difference

What if conflicts occur during on-site installation?

We provide 24h video support for on-site installation conflicts. For landmark projects, our experts can be dispatched to the site to provide installation guidance. 24h video supportExpert dispatch for landmark projectsOn-site installation guidance

Why does your V-groove bending leave no crease marks?

We use CNC high-precision grooving combined with R-angle compensation technology, ensuring a sharp edge while the protective film remains undamaged. CNC high-precision groovingR-angle compensation technologySharp edge without film damage

Which international quality certification documents can you provide?

Every shipment is accompanied by the original mill MTC (Material Test Certificate). In addition, we can provide third-party test reports compliant with ISO9001, ASTM (American standard) or EN (European standard), ensuring compliance approval from local building regulatory authorities. Original mill MTC with every shipmentISO9001 / ASTM / EN third-party reportsLocal building authority compliance

How does the Material Lab support development of a brand-new texture idea?

Our laboratory supports joint R&D. You can provide an inspiration image or reference sample, and we will complete the initial process path verification within 48 hours, then provide a 1:1 physical sample for review until your aesthetic goal is achieved. Joint R&D support48-hour process path verification1:1 physical sample for review

How do you ensure color consistency between batches for phased delivery?

This is our core strength. Using digital colorimeter monitoring, we strictly control the Delta E (color difference value) within 0.5. Every batch of PVD parameters is digitally recorded, ensuring visual consistency even for cross-year replenishment orders. Delta E strictly controlled within 0.5Digital colorimeter monitoringPVD parameters recorded per batch

Can you provide on-site technical support for large landmark projects?

Yes. We provide 24-hour remote video technical briefing. For complex node installations or landmark projects, we can dispatch senior technical experts on-site to provide installation training and process briefing, ensuring the design is realized 1:1. 24-hour remote video briefingOn-site expert dispatchInstallation training & process briefing

Do you support worldwide delivery and which trade terms are available?

Yes. Hengyu has rich cross-border logistics experience and supports a full range of trade terms including FOB, CIF, DDU and DDP. We cooperate with top global freight forwarders to ensure safe and on-time delivery of large architectural metal components. FOB / CIF / DDU / DDP trade termsTop global freight forwardersSafe delivery of large metal components

How can minor scratches from daily use be repaired?

We provide a dedicated Manual Repair Kit. By matching abrasive blocks of a specific grit, the local brushed texture can be perfectly restored. Dedicated Manual Repair KitMatching grit abrasive blocksPerfect local texture restoration

Is brushed stainless steel more prone to rust in outdoor environments?

It depends on Ra value control. By controlling the Ra value under 0.3μm, the number of salt deposit points is reduced. Combined with a 316L base material, long-term rust-free performance can be ensured. Ra value controlled under 0.3μmFewer salt deposit points316L base material for durability

How does the direction of the brushed grain affect installation?

Direction is highly critical. All panels must be installed following the arrow direction marked on the back of each sheet. If the grain direction is inconsistent, the light reflection angle will differ and cause a visual "false color difference". Install all panels in arrow directionPrevents false color differenceEnsures consistent light reflection

Can bending be performed directly on a brushed surface?

Yes, it can. The 100μm strong-adhesion laser protective film applied at the factory ensures the grain remains undamaged during V-Grooving and bending processes. 100μm laser protective filmGrain protected during V-groovingGrain protected during bending